PRIVACY POLICY

Last updated: October 17, 2025

This Privacy Policy describes how Mugma.Coffee (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mugma.coffee (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

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1. What personal information do we collect?

We collect personal information from you in a variety of ways, including information you provide to us directly, information we collect automatically through your use of the Services, and information we may receive from third parties. The types of personal information we may collect about you include:

• Information you provide to us directly: This includes your name, email address, shipping and billing address, phone number, and payment information. We also collect any other information you choose to provide, such as when you contact us with inquiries, or leave reviews.

• Information we collect automatically: When you visit our Site, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, and information about your activity on the Site.

• Information from third parties: We may receive information about you from third parties, such as our payment processors or social media platforms if you choose to interact with us on those platforms.
   

2. How do we collect information?

We collect personal information in the following ways:

• When you make a purchase: We collect your personal and payment information to process and fulfill your order.

• When you create an account: We collect your personal information to create and manage your account.

• When you sign up for our newsletter: We collect your email address to send you marketing communications.

• When you contact us: We collect your personal information to respond to your inquiries.

• Through cookies and other tracking technologies: We use cookies and similar technologies to collect information about your browsing activity on our Site.
   

3. Why do we collect such personal information?

We collect your personal information for a variety of purposes, including:

• To provide and operate the Services.

• To process and fulfill your orders.

• To communicate with you about your orders and our Services.

• To send you marketing communications, such as our newsletter.

• To improve our Site and Services.

• To comply with our legal obligations.
   

4. How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may share your personal information with third-party service providers who help us operate our business, such as payment processors, shipping carriers, and email marketing providers. We will only share your personal information with third parties who have agreed to protect your information and use it only for the purposes for which it was shared.

We may also disclose your personal information if we are required to do so by law or in the good faith belief that such action is necessary to:

• Comply with a legal obligation.

• Protect and defend the rights or property of Mugma.Coffee.

• Prevent or investigate possible wrongdoing in connection with the Services.

• Protect the personal safety of users of the Services or the public.
   

5. How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
 

6. How do we use cookies and other tracking tools?

We use cookies and other tracking tools to improve your experience on our Site and to analyze our traffic. For example, we use cookies to remember your preferences and to track your activity on our Site. You can learn more about how to manage cookies in your browser's help section.
 

7. How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at [your email address] or send us mail to: [your physical address].

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [your email address] or send us mail to: [your physical address].
 

8. Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
 

9. Questions and your contact information

If you have any questions about this Privacy Policy, please contact us at [your email address] or by mail at [your physical address].